Laura DeMoss was named Employee of the 2019 Fall Quarter at the Kansas City branch.
Laura joined the company over five years ago. She works at the front desk and is the kind and friendly voice answering customer calls.
“Laura does a wonderful job everyday, and it is much appreciated by everyone,” said Alysia Bianco, Office Manager.
“She greets every customer, in person or on the telephone, with a smile and the willingness to help. She is one of the hardest workers I know and is always willing to help, no matter what the task.”
Another voter said, “She is always happy and cares about other people’s well-being. She is professional and friendly with all the people who call in.”
“What I like about my job is talking with customers and helping them with insurance certificates for their home. The customer seems to be at ease when we tell them we can take care of it and send it directly to their insurance agent for them. It is important to me to do as much for the customer as we can,” Laura says.