Bob Scales, System Design Consultant

Bob ScalesSomeone asked what I liked best about my job. Having merged my company, Safeguard Alarms KC, with Atronic in 2014, one can only imagine how much my job has changed. Through all the changes, two thoughts come to mind as being the most important.

First are people. I have the great pleasure to continue to work with friends and customers, many of whom I have known for more than 20 years. More often than not our phone conversations are spent catching up on the latest family news and then a small amount of time about whatever the security Issue might be. Our business has always been more about the strong relationships we build with our customers than the equipment we install in their homes and businesses.

Second is that I continue to be a strong advocate for our Industry as Past President of KCBFAA, President of ESA of MO, Vice President MBFAA Apprenticeship Training Trust and ESA Board Member. With the help of volunteers in the Kansas City metro area and throughout states of Kansas, Missouri and Illinois we work to protect the hundreds of small businesses that serve the security needs of tens of thousands of customers all over the region. There always seems to be a new challenge on the horizon that needs to be dealt with in order to protect our Industry and the customers we serve.