I truly enjoy taking care of the customer and solving any problems they may have. I have worked in customer service all my life (including one tour in the Navy), and working for Atronic Alarms is what I like best. It is nice being with a smaller organization because you can build a rapport with your customers. They feel at ease being able to speak with a person, instead of reaching a recording and then having to press prompts. It can be very frustrating.