What our clients say. We appreciate that our clients take the time to let us know what they think, either through our surveys or through social media channels.
Atronic Alarms, Inc. provides home and business alarm systems and monitoring services to people in the Kansas City metro area, including Overland Park, Leawood, Lenexa, Olathe, Mission Hills, Kansas City, Mo., Fairway, Prairie Village, Mission, Liberty, Independence, Belton, Raymore, Blue Springs, Lee’s Summmit, Gladstone, Parkville, St. Joseph, Leavenworth, Merriam, Shawnee, and Smithville. We also provide services in Pittsburg, Lawrence, Topeka, Columbia, Missouri, and the Greater Omaha Nebraska area.
What Our Clients Say:
“The technician that came out was knowledgeable and quick. Very friendly and helpful.”
Continental Cast Stone
“Thank you for quickly getting my alarm system back up and working. The gentleman that worked on it was very thorough.”
“Throughout the years that we have been an Atronic Alarm customer, we have always had prompt service when needed. They are always very helpful and courteous. We are so thankful that they are our security system provider.”
The Peavey Corporation
“Our service tech was very professional, helpful, and friendly. Thank you!”
“Customer Service is Excellent, very responsive, Great team to work with. They came through for us even when it meant working on a weekend.”
Heartstrings Community Foundation
“Atronic Alarms has handled my company’s alarm systems since early 1980’s. I appreciate their rapid responsiveness, excellent system solutions, and competitive pricing.”
“The process of adding new equipment to our existing system was pretty much seamless. A sales representative came to our home and explained our options, and once we decided, an installation was scheduled, and the installer arrived on time and was knowledgeable, and was able to help us maneuver through various options and decisions. The installer was fantastic, and even went over and above to help us add on some additional choices which ended up being a better fit for us. It was all done in the same day and everything was working before he left. So easy!.”
“Atronic was incredible. Very professional, prompt, and helpful and the cost difference among competitors was incredible. We would recommend without hesitation.”
The Salvation Army
“Perry and his team met with us and listened to our security issues and concerns. They then analyzed all aspects of our security system and came up with recommendations to provide us with a current, up-to-date system to provide us with a safe, electronically guarded home. All this was done in a prompt and professional manner without draining out bank account.”
“The technician was polite, friendly, and professional. He analyzed and solved the problem I was having with my system. I was very pleased!”
Back in Thyme B&B
“We have used Atronic for the last 4 years and have been extremely pleased with the customer service. The technicians are very good and always prepared to answer questions and make sure we are completely satisfied.”
“We have been with Atronics for almost 20 years and 3 homes! We have always had excellent service and the employees are very pleasant and professional. We have never considered going with anyone else for our safety! ”
Ron and Fran P.
“Very happy with the service that Atronic brought to our new installations! Each staff person was knowledgeable and helpful. Appreciate their strong attention to detail! I would highly recommend using Atronic to my friends and family.”
“We are extremely satisfied with the sales, installation, and service provided by every single person we interfaced and dealt with at Atronic. Our experience with this company was exceptional. Our sales person was very good at designing the alarm system and was careful to limit damage to the existing structure of the home. Denver our lead installer always used shoe covers and was very careful to keep dust and installation damage to be non existent. Our system works well. We sleep comfortably knowing that Atronic continues to assist by monitoring our system. The attitudes and willingness to help us have been above and beyond exceptional.”
Mark & Ruth Ann
“Best security company in the Midwest.”
James & Lauren S.
“Atronic is one of the most helpful companies I have worked with. Great customer service. Knowledgeable techs. Reasonable pricing.”
North Cross United Methodist Church
“Shaunn, our sales exec, and the rest of the folks at Atronic were wonderful to work with. Though we faced several challenges with varying regulations, they handled the issues very well and in a timely manner. I would definitely use their products/services again and recommend them to anyone in need of fire/visual/security alarm systems. Well done folks…thank you!”
Purple Angel Homes
“Great professional techs.”
“We have used Atronic Alarms for our home security and monitoring for eighteen years. They are very responsive, helpful, and, friendly. You actually talk to real people when you call, and, they are local! We have a high degree of confidence in our system and feel very comfortable knowing our home security is with Atronic.”
“Your team was great with the response to my company critic needs in reference to our card reader not working to the suite. The tech was very informative in relaying the issue and what was needed to correct our problem. He was back out the next to complete our work order. Great Job Kudo to the tech and the service dept team.”
“Very professional people and very knowledgeable of the products that they sell. The quality of the equipment is also good. Overall very pleased.”
Bill Barr and Co., Inc.
“Great experience from setting up the appointment to the service technician actually completing the work. Mike, called prior to arriving, arrived on time and completed the work quickly. It was a good experience!”
Mary Kay Ayala
“The technician was very professional, efficient and made sure he cleaned everything when he was finished. Very satisfied.”
Jim & Joni
“From notifying me via e-mail that your service man was on his way (also notifying me who he was with a photograph) to correcting the problems promptly, we could not be more satisfied. Thank you for your support.”
“Atronic’s attention to my budget and needs is paramount in my home protection. Their superior staff makes them feel like a partner in my family’s security.”
“The personal attention from the top executive to every phone call has been clear, caring and professional.”
“This our second install with Atronic Alarms, we have been clients for years and have been very pleased with their service. We recently downsized and need a new alarm system and did not hesitate to contact Atronic. The new system is sophisticated and user friendly and we are very pleased. Would highly recommend Atronic Alarms without reservation.”
Jim & Joni Gracheck
“Technicians are knowledgeable, courteous and helpful.”
Tom & Sharon Kay McMillan
“Have used Atronic for twenty years for all our needs. Good, thorough service, and competent, courteous repair men. We look forward to many
more years of the same good service. Thank you.”
Overland Park Leasing and Rental
“I highly recommend Atronic Alarms. They are not only professional, but very knowledgeable.”
“Great people. This is what is meant by the term ‘personal service.’ And personable, as well!”
St. Philippine Church
“The process of installing a system in my place of business was seamless. All the employees were knowledgeable and respectful throughout the process. We were able to conduct business as usual during installation and there no distractions or inconveniences. They took adequate time to train myself and each of my team members. Within the next few days I received a phone call to answer any follow-up questions and ask about my experience. I couldn’t be more satisfied. Thank you!”
Barden Family Dentistry
“Wonderful company to deal with from the schedule person to the service installers. Always happy to answer my questions.”
“Professional, knowledgeable, and immediate response to needs.”
“Our installation was so complex it took 7 days, including boat dock, boat barn, 6000 sf house, garage and cameras. Atronic’ guys were thorough and competent, working diligently, and staying until all was working properly. We are very pleased.”
William B & Roberta H
“Installers from Atronic were professional, prompt, very helpful….would recommend to others for sure.”
“Great customer service and fast response time!”
Park 67 Apartments
“The Atronic staff is very professional. They don’t try to bully you into a sale like some of their competitors. We’ve worked with them for over 10 years.”
“It makes me feel very secure knowing my home is safe. And also that the sign in front of the house lets those want to be thieves know that the house has a security system in place.”
“All members of the Atronic Alarms team that we had contact with provided professional and prompt service. They took the time to collect as much information as possible to ensure our issue was properly diagnosed and resolved to our satisfaction. The technician went over and beyond to not only fix the issue, but to walk our staff through the process of repair- in the event that any similar issues arise in the future. We would definitely recommend this company and will reach out to them with any future needs.”
Cold Storage Lofts
“We have used several monitoring services in the past and always felt like their customer service or technicians were lacking in communication or service. Atronic Alarms has been stellar in all areas! We are so glad we switched!”
“I have been very pleased with all the staff and service we have received from Atronic. I have already referred them to another client and they are very happy as well. Thanks to everyone at Atronic.”
“Everyone was awesome to work with. They came out promptly to give a quote on the work. Showed up when they said they would and stayed until complete and cleaned up. Well done!”
“Every complex system will have issues over time. Although no one likes false alarms Atronic communicated very well on the issue and resolution. Their customer service is excellent.”
“The techs were very informative and kept me up-to-date on all work being done.”
The National Golf Club
“The installation crew members were excellent and very trustworthy. Loved being able to check on my puppies via security camera when I am away. Great to be able to give temporary codes to people as backup or house sitters.”
“Technician were very professional and got the work done in a timely manner.”
Painted M Ranch
“Great and comprehensive service!”
The technician was very courteous and knowledgeable about the company and services. A thorough inspection of all previously installed items were completed, explained the system and how all the components work together to ensure safety. Top notch technician. As a recently retired member of the Armed Forces, the technician stated that he was prior military and really enjoyed the company and the direction it will go in long term support of their clients. Really looking forward to continued service from a top quality company.
Brandy was very knowledgeable about what she was doing & made sure I understood the install & upgrades I could purchase. She also arrived early to accommodate my schedule. I was very pleased.
Quality service and knowledgeable staff. Restored my security and alarms sytems equipment quickly after massive lightning strike. Highly recommended.
Gary Ashmore, Hope House Inc.
Atronic and Curtis are the best. Every contact is great and every service call completely solves any problem we have.
We are really pleased with Atronic Alarms service and product.
Always professional and great workers.
Great to work with. Did an outstanding job and all went as planned. Thanks.
John Rinks, L.P. Director Harps Food Stores
Needed some “re-install” for alarm sensors after new doors and windows were put in. Technician arrived promptly, and performed the work quickly and efficiently. She then took the extra time to do a system check-up just to make sure everything was working OK.
Atronic stands behind their work. The service man was very friendly, knowledgeable and explained everything to me.
Atronic Alarms is a first class company and I am very satisfied with all of their services.
Every time we have a problem with our Alarm system, which is not often, but, when we do, we always get Nick to come out here to our place. He is so enjoyable to have around and so pleasant to speak with. We really enjoy him.
Mary Stremming, Western Enterprises
Excellent, professional service. Michael Weber keeps his word every time. There is no job too difficult, they never give up. Thank you.
Glenn W., Student Life Center
I switched to Atronic because I think they give more personal service for less than I was paying my previous company.
The Atronic Alarms, Inc. staff in Kansas City is outstanding. Chrissy and Shaunn are easy to work with and take care of anything you need in a timely manner. I have 9 locations to monitor and made the mistake of leaving Atronic a few years ago. April Davidson kept in touch, made sure I didn’t forget Atronic’s great level of service and I am very happy to finally be back with them.
Ted Sweeney, Budget Rent A Car
As an owner of an electrician business in the Kansas City area, I’ve yet to see an Atronic Alarms, Inc. system that is not installed with attention to detail, effectiveness, cosmetically pleasing devices, and ability to add on to. A customer asked me today it was worth the cost for the new system he just had installed over the “free system” companies. I told him it’s simple, if a burglary or fire happens, the police/ fire dispatch will actually believe it.