Atronic Alarms Works with Clients
to Reduce False Alarms
Atronic Alarms has always made false alarm prevention a priority. In fact, in the Spring of 2009, Atronic Alarms was awarded the National Police Dispatch Award (PDQ) which is given annually to one security company in the U.S. who demonstrates an above excellence business practice of reducing false alarms in their area.
There are many ways a security company can assist in false alarm reduction. Atronic Alarms custom designs a system for each client, taking the client's lifestyle and security needs into consideration every time. This reduces the chance for false alarms due environmental factors, like animals or open windows. Atronic also provides onside training from the Quality Assurance Department to assure that each client is familiar with operating their security system before it is placed online with the local central monitoring station. Atronic uses high quality equipment that has been field tested by professionals who have been trained and certified by each manufacturer.
Using the customized system design, the best technologies and providing quality installations and personalized training has drastically reduced the number of false alarms for Atronic's clientelle.
Listed below are some common user-errors that can cause false alarms:
1. Not locking or securing your doors and windows before arming system.
2. Allowing a pet to move freely in a system that was not designed for pets. Systems can be installed/designed to allow a family pet to move freely throughout the house.
3. Leaving papers, plastic, balloons, household plants and other items that can fall or be blown off by the furnace or ceiling fans into the path of motion sensors.
4. Is glass break detection used in your laundry room? Do not turn on dryer or washing machine and then arm security system.
5. If you are going to do some remodeling, contact your alarm
company for suggestions before you begin. Wires may have to be moved and different devices installed.
6. Not having updated and kept current you call lists to the central station. If we cannot reach you, the alarm can not be cancelled.
7. Allowing someone to enter into the property that does not have a password, and does not know how to disarm the system.
8. If you have phone work done in your home or business contact our service department to verify that everything is working. Even if you add a feature like caller ID or call waiting.
9. Proper design of equipment. If your lifestyle changes you should contact your representative to access your new security needs.
10. Not knowing the password or the central station phone number to cancel the alarm.
11. Not maintaining systems with alarm tune-ups which reduces mechanical failures. Detectors should be kept clean and free of dust and insects.
12. Notify alarm company or central station prior to traveling, vacations, or extended absence from the property.
CLICK HERE FOR A TABLE OF POLICE DEPARTMENTS THAT REQUIRE A PERMIT AND THEIR FEES REQUIRED.
