Commonly Asked Questions about Security

Why Should I Have an Alarm System?
Are all Systems Designed the Same?
How can I Prevent False Alarms . . .
What is Home Automation?
What Do I need to Know Before I Choose a Security Provider?
How Does Monitoring Work?
What are the Different Monitoring Options?
Do I Have to Sign a Long-Term Contract?

Why Should I Have an Alarm?
A study conducted by Security Distributing & Marketing magazine shows that 14% of U.S. households now have a home burglar alarm. This growth in home alarm sales is fueled by a desire of people like you to provide safety and security for their families. The newest technology in alarm system design not only protects against intruders and fire, but can inform and monitor the home environment with remote access over the internet or the telephone.

Ownership of an alarm system does not have to be a high expense, and may be an economic benefit. SDM magazine identified 12 homeowners' insurance companies that offer premium discounts for having a monitored security and fire system. [TOP]

Are All Systems Designed the Same?
No. Each Design Specialist at Atronic Alarms custom "fits" your security system to meet the needs of you, your family or your business. This helps keep the outside intruder element "guessing." The Atronic Alarms sign in the front of your property will let everyone know is is not a "cookie cutter" alarm system. [TOP]

How Can I Prevent False Alarms
Worried about false alarms? Atronic Alarms has one of the lowest false-alarm rates in the industry. Each system is customized to meet your individual needs, thus reducing the chance of accidental alarms. Atronic's highly trained staff of technicians install and train home and business owners on their new system to minimize the threat of false alarms even more. Read Atronic's How to Reduce False Alarms for further information. [TOP]

What is Home Automation?
Home Automation is defined as a process, or system (using different methods or equipment) which provides the ability to enhance one's lifestyle and make a home more comfortable, safe and efficient. Read More . . . [TOP]

What do I need to know to Choose a Security Provider?
A security dealer will walk through your home or business to thoroughly learn about your specific needs. It is very important to choose a person and company that you can trust with quality equipment and installation for a continued peace-of-mind.

(From the GE Security Dealer Website)
Answer these questions to make an informed choice:

Is the company national, regional or local?
Is the company part of a national dealer program with high-quality, premium products?
Does the company specialize in residential and commercial security?
Will the company provide at least three references from current customers? What are the names of these references?
How do references rate the company in the following areas:
Professional installation
User training
Repair service timeliness
Monitoring services
Overall customer service after the sale.
Fulfillment of promises made at the point of sale.
Is the company licensed to install security systems in your area?
What kind of warranties are provided?
Is the company a member in good standing of local associations, such as:
The local/national chapter of the National Burglar and Fire Alarm Association
The local Chamber of Commerce
The American Society for Industrial Security
How many wireless systems has the company installed? How many hardwire systems?
Does the company have a local central monitoring station?
Does the company have a referral program?
What will the sales/installation process entail?
How many people will perform the installation and what kind of identification will they have.

[TOP]

How Does Monitoring Work?
Most security systems are hooked up to a monitoring service. This service dispatches the correct authorities to your property in the event of an alarm. They also contact the responsible parties, notifying them of an alarm condition. Read More . . . [TOP]

What are the Different Monitoring Options?
Along with the common monitoring that uses a telephone line, Atronic Alarms also offers a wireless monitoring system, Internet monitoring, video monitoring as well as telephone backup for those instances where a land line is not available or when telephone lines are down. Read More . . . [TOP]

Do I Have to Sign a Long-Term Monitoring Contract?
No. Atronic Alarms offers monitoring services on a month-to-month basis with the ability to cancel at any time (with a 30 day written notice). Why? Atronic knows that lifestyles change and people relocate, and that they should not be tied into a 2-year agreement with an alarm provider. [TOP]